Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Do you offer private behaviour counselling and training?
At Seneca Animal Clinic, we do not offer private behavioural training or counselling but we have an excellent list of recommendations that we can provide upon request.
When should my puppy start school?
Puppy socialization classes should be started as soon as your puppy has had their first vaccines. The learning window for puppies is between 8 and 16 weeks of age – this is when they develop likes, dislikes and learn how to interact properly with other animals and people.
Where do you offer socialization classes?
Our veterinarians can provide recommendations for socialization classes when you come for your new puppy appointment.
What are the training methods used to train puppies?
At Seneca Animal Clinic, we encourage our puppy owners to use positive reinforcement to train puppies. This includes using highly motivating treats or toys, praising good behaviour and redirecting negative behaviours. We encourage crate training and allowing your puppy to learn how to play on their own.
Do classes take dogs from puppyhood to advanced obedience?
There are a variety of different levels of dog training depending on where you go and what you are interested in doing. Teaching your puppy manners and some basic skills is important not only at home but in the clinic as well.
As your pet gets older, they need to get regular check-ups with your vet to make sure they are fit and healthy. Senior pets are more likely to have health issues, and monitoring with routine check-ups and bloodwork is a perfect way of keeping ahead of any illness.
Thank you for choosing Seneca Animal Clinic for your pets' veterinary needs. As we continue to adjust to the "new normal," we have implemented new protocols to keep you and our team safe.
It is still preferred that you stay in your vehicle while we bring your pet in for their appointment. However, as of August 14, 2020, we will be allowing one client to accompany their pet during their visit for urgent, new puppy/kitten, or euthanasia appointments.
Should you choose to come in with your pet, we kindly ask that you comply with the following protocols:
Our doors will remain locked. Please call us at 416.494.1109 upon your arrival.
Face coverings must be worn to enter the clinic.
Physical distance with staff and other clients while inside the building.
Use hand santizing station upon entry.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
If you wish to wait in your vehicle during the appointment, when you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
We are OPEN with the following hours:
- Monday & Tuesday: 8:00 am - 6:30 pm
- Wednesday: 8:00 am - 6:00 pm
- Thursday: 8:00 am - 6:30 pm
- Friday: 8:00 am - 6:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!